The delivery time for pre-marked, in-stock products is 1-3 working days in Finland. For orders sent abroad, the delivery time is longer, depending on the method of transport.
Freight 7.50 €, including VAT. No processing fee. The products are delivered to the nearest Matkahuolto office as a Lähellä-package.
If the delivery is incomplete or damaged during transport, please notify immediately: solutions@mastermark.fi
Products have a 14-day right of return from receipt of the product. The returned product must be unused, resalable and in its original condition. All product labels and any seals must be attached to the product.
Return shipping costs will be charged from the return amount. The return costs are €8.95.
Return instructions can be obtained from: mastermark@mastermark.fi.
For uncollected shipments, we will only refund the price of the products. Shipping costs will not be refunded.